Keep Your Existing Telephony
Protect your existing telephony investments while adopting the Salesforce Service Cloud Voice experience.
Vee Connector bridges Salesforce Service Cloud Voice with external telephony platforms, enabling organizations to bring their existing calling infrastructure into Salesforce without replacing their telephony stack.
Use Salesforce. Keep your telephony.
Salesforce Voice • Existing telephony • One agent workspace
Step 1
Salesforce Service Cloud Voice
Agent workspace, customer context, and case workflows
Step 2
Vee Connector
Integration & call-control layer
Step 3
Your Telephony Platform
Twilio / Vonage / Existing Telephony
Vee Connector demo
Protect your existing telephony investments while adopting the Salesforce Service Cloud Voice experience.
Give agents a unified Salesforce workspace with customer context, screen pops, call controls, call logs, and case information.
Vee Connector provides the integration layer between Salesforce and your telephony platform, reducing the complexity of connecting different systems.
Adopt Salesforce's voice experience without requiring a complete replacement of your existing telephony infrastructure.
Vee Connector synchronizes call events and agent interactions between Salesforce and the connected telephony system, allowing agents to manage calls while working within Salesforce.
Agent workspace, customer context, and case workflows
Integration & call-control layer
Twilio / Vonage / Existing Telephony
See how Vee Connector brings call controls, screen pops, and case context into Salesforce without replacing Twilio, Vonage, or your existing telephony platform.