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Legal & Privacy

Your data. Your control.

This Privacy Policy explains how VOICERAcx (Javapoint computers DBA Voiceracx.ai, previously Cloudpro) collects, uses, and protects your personal information when you use voiceracx.ai.

Data Protection
Legal Document
contact@voiceracx.ai

Data Security

We protect your information with administrative, technical, and physical safeguards.

Your Control

European residents have full rights to access, rectify, erase, and port their data.

SMS Compliance

Mobile opt-in data is never shared with third parties for marketing purposes.

1. Introduction

voiceracx.ai (previously Cloudpro) has adopted this Privacy Policy, which determines how we process information collected by Javapoint computers DBA Voiceracx.ai (previously Cloudpro). It also explains why we must collect certain personal data about you. Please read this Privacy Policy before using our website.

We take care of your personal data and undertake to guarantee its confidentiality and security.


2. Personal Information We Collect

When you visit this website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we collect information about individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”

We may also collect personal data you provide during registration (including but not limited to name, surname, address, and payment information) to fulfil our agreement with you.


3. Why We Process Your Data

Our top priority is customer data security. We process only minimal user data - only as much as is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and to establish statistical information regarding website usage. This statistical information is not aggregated in a way that would identify any particular user.

You can visit the website without telling us who you are or revealing information by which someone could identify you as a specific individual. If you wish to use certain features, receive our newsletter, or submit a form, you may provide personal data such as your email, name, city of residence, organization, or telephone number.

You can choose not to provide personal data, but you may not be able to use some features - for example, receiving our newsletter or contacting us directly from the website. If you are uncertain about what information is mandatory, contact us at contact@voiceracx.ai.


4. Your Rights

If you are a European resident, you have the following rights related to your data:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision-making and profiling

To exercise any of these rights, please contact us using the contact information below.

If you are a European resident, we process your information to fulfil contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.



6. Information Security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards against unauthorized access, use, modification, and disclosure of personal data in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.



8. SMS Privacy Policy Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


9. Contact Information

If you would like to understand more about this Policy or contact us regarding individual rights and your Personal Information, email us at contact@voiceracx.ai.

Questions?

Need help with your data rights?

Our team is happy to answer questions about privacy, compliance, or how we handle your information.